If you were asked “What is your IQ score?” most are aware it’s your Intelligence Quotient score and some could provide an actual score. IQ is a score which is based on one of a number of standardised tests used to assess intelligence. But if asked “What is your EI scoring?” would you have an answer?
EI or Emotional Intelligence is a person’s ability to identify, assess and control their emotions. Despite popular belief, EI is not a modern day term, the ground roots of EI can be traced back to Charles Darwin’s work on the importance of emotional expression for survival and adaption.
When it comes to the workplace it can be argued that emotional intelligence is just as important as general intelligence. Psychologist Daniel Goleman (1995) in his book ‘Emotional Intelligence’ goes a step further examining the specific area of leadership and EI and concluded that great leaders shared the characteristic of a high degree of emotional intelligence. Studies conducted post Goleman’s research support Goleman’s view that a person can have strong technical skills but without the support of a high degree of EI they will not make an inspiring leader or effective manager.
As more people embrace and accept the notion that emotional intelligence is just as important to professional success as technical ability, organisations are increasingly using Emotional Intelligence Assessments when they promote and recruit.
The good news is that you can boost your EI simply by working on the following 5 elements that make up the Emotional Intelligence domain.
Being self aware and being able to tap into your ‘gut feeling’ to guide your decisions is an important element of EI. Knowing how you are likely to react to a situation, being able to read your own emotions and recognise the impact of those feelings and emotions is key to your effectiveness as a leader and team player.
Managing your emotions in the workplace is a key skill to master. Emotions are inner messages that bring your attention to something. Identifying and acknowledging the emotion you are experiencing is important to how you will respond. Taking a deep breath before you respond is an effective way of understanding the emotion and gaining control over it.
Motivated leaders tend to seek the best outcomes from themselves and their team. They are less likely to do harm in the workplace. They support a culture of self awareness, self development and the achievement of goals. In essence they provide the platform for a highly performing team built on high EI and general intelligence.
Empathy is essential to strong EI. Empathy is your ability to recognise the feelings of others even if they are not expressed or obvious. Empathy is also your ability to understand another’s point of view even if you do not agree with it. Empathetic people are usually highly capable of managing relationships, listening and relating to others. Empathy is a core trait of active listening, therefore by actively listening you up your EI!
A significant amount of your time at work is focused on productivity and results, effective managers and leaders work with and through their teams to deliver these results. Managers with highly developed coaching skills are able to bring out the best in their employees and we now know that increasing EI is a by-product of highly motivated and results orientated people.
We’ve worked with thousands of Managers and Leaders to boost their Emotional Intelligence through Executive Coaching,
Self Assessments and 360 degree feedback profiling.
If you need help with your EI then let us know on 1800 68 67 69 or www.happeningpeople.com we’d be happy to discuss how we can help you and your organisation achieve a high level of EI.